Muslims turn to the mosque for help and advice in all matters of their life. The trust has trained Imams to provide counselling and advice on concerns that the community may have, such as death, cultural difficulties, marriage breakdowns, bullying and other social issues.
The Trust also assists with filling in forms, speaking to councils on behalf of beneficiaries and various other types of assistance that may be of general help to the public.

Al Furqan has also held a number of national social activities for the benefit of families and the general public who enjoy days out. The Trust has previously hired coaches for trips to various beaches, funfairs and theme parks. These trips usually happen in the summer.